Walmart and Amazon's AI Chatbots Can Detect 'Made in USA' Fraud, But Do Nothing About It

Walmart and Amazon have been using artificial intelligence (AI) chatbots to help customers find products on their websites. However, a recent report from Columbia’s Center for Law and the Economy has found that these AI assistants are not doing what they claim: detecting ‘Made in USA’ fraud. The researchers discovered that both Alexa for Shopping, Amazon’s latest edition of its shopping chatbot, and Sparky, Walmart’s own AI shopping assistant, can identify false claims about products being made in the United States, but do nothing to stop them from appearing on their websites.