Betterworks Unveils AI Capabilities That Connect Performance Data to Assistants

A new development in the world of artificial intelligence (AI) is set to revolutionize how organizations manage their workforce. Betterworks, a leading provider of performance management solutions, has launched its Model Context Protocol (MCP) Server, enabling secure access to performance data for AI assistants such as ChatGPT and Microsoft Copilot.

The MCP capabilities allow these AI agents to securely access Betterworks’ performance data, helping organizations transition from reactive work to proactive execution. This marks a significant shift in the way businesses use AI tools for business, moving beyond mere response to prompts and towards more proactive decision-making.

According to Doug Dennerline, CEO of Betterworks, ‘the next generation of AI will understand what’s happening across your business and proactively surface the insights that need your attention.’ By providing trusted performance intelligence, leaders can spend less time searching for information and more time coaching their teams, making better decisions, and driving business results.

Many organizations already use AI assistants to prepare for performance reviews, summarize information, and identify workforce trends. However, until now, Betterworks data had to be manually gathered before these tools could deliver meaningful insights. This new development streamlines the process, allowing leaders, managers, and HR teams to simply ask natural-language questions about goals, recognition, team performance, and organizational insights directly from their AI assistant.

For example, a manager can ask: ‘Help me prepare for my 1:1 with Jordan, including goal progress…’ or ‘Which of my team goals are at risk this quarter?’ Instead of spending time gathering information, Betterworks helps managers prepare for coaching conversations, identify emerging risks, and generate leadership-ready updates. By making trusted performance context instantly accessible, organizations can move faster, respond sooner, and make more confident talent decisions.

Security remains a top priority with the MCP Server. Every interaction respects Betterworks’ existing authentication and native permission model, ensuring users only access the information they already have permission to see. Organizations can confidently extend sensitive performance data into AI workflows without introducing new access controls or compromising governance.

The initial release provides secure access to Betterworks goals, teams, users, recognition, and hashtags, with additional capabilities and use cases to be supported as releases follow throughout the year. As organizations increasingly adopt AI across the workplace, Betterworks is making trusted, current performance and talent intelligence available wherever decisions happen—helping leaders act with greater speed, confidence, and context.

The MCP Server is currently available in beta for customers, marking an important step towards integrating data analysis tools into everyday business operations.