Sunbound Joins PointClickCare Marketplace, Automating Senior Living Revenue Cycle Management
A new integration between Sunbound and PointClickCare is set to streamline revenue cycle management for senior living operators. The partnership brings together AI-powered solutions that automate billing processes, freeing up staff from manual work.
The integration allows operators who use PointClickCare’s electronic health record (EHR) system to connect seamlessly with Sunbound’s Revenue Operating System. This enables automated billing across Medicaid, Medicare, and resident private pay, starting from the census and resident data already stored in their EHR.
According to Sunbound, its AI-powered platform improves cash flow by automating revenue workflows, including admissions, payments, and end-to-end revenue cycle management. The company’s Revenue Operating System is specifically designed for senior living, unifying financial operations and working capital to put revenue on autopilot.
With this integration, PointClickCare customers can now access Sunbound’s solutions through the PointClickCare Marketplace. This means that census, resident, and payer data flow from PointClickCare into Sunbound, eliminating duplicate entry and spreadsheets.
Two main solutions are available: Sunbound RCM delivers a comprehensive revenue cycle management solution, including eligibility and insurance verification, prior authorization, claim validation, submission, denial management, appeals, and payment posting. The AI-powered platform flags potential denials before claims submission and diagnoses the root cause of any denials.
Ssunbound Private Payments automates private-pay operations with AI-powered billing QA, automated invoicing, timely reminders, mobile check deposit, and a family portal that answers questions before they reach staff. This solution is designed to streamline manual work and free up staff for more critical tasks.
The integration was built through the PointClickCare Marketplace Partner Program using PointClickCare’s APIs. Sunbound pairs its software with a dedicated billing team, providing full visibility into every claim backed by people accountable for results.
Senior living operators can now find and evaluate authorized third-party solutions that extend their existing technology through the PointClickCare Marketplace. With this integration, operators can automate revenue cycle management and private payment automation without adding extra complexity to their systems.
The benefits of using Sunbound’s solutions are clear: operators see a 99% net collection rate on claims and a 95%+ on-time resident payment rate. This is made possible by the company’s AI-powered platform that automates financial operations and provides expert support for complex exceptions.
Sunbound was founded to address the manual work burden faced by senior living teams, which can lose hours to billing and follow-up tasks. The company aims to clear this repetitive workload so staff can focus on residents’ needs.
The integration with PointClickCare marks a significant step forward in streamlining revenue cycle management for senior living operators. By automating billing processes and providing expert support, Sunbound is helping operators get paid accurately and on time.