Amazon's Push to Automate Warehouse Staffing Meets Human Resistance

Amazon is testing software that decides where warehouse workers should go, but some managers are pushing back against the technology. The tech giant has been developing labor-management systems using machine learning and AI tools to streamline staffing decisions in its North American fulfillment centers and sort centers. According to internal planning documents, Amazon aims to expand these systems across dozens of facilities, potentially saving hundreds of millions of dollars a year.